Terms of Service

Last updated: November 2, 2026

Welcome to Postlify (the “Service”), a social media scheduling, publishing, analytics and team-collaboration platform available at postlify.site and related sub-domains (collectively, the “Site”). These Terms of Service (“Terms”) govern your access to and use of the Site and the Service. By creating an account, accessing, or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Who Provides Postlify

The Service is operated by Postlify. References in these Terms to “Postlify”, “we”, “us” or “our” mean the operator of the Service. You can contact us at support@postlify.site.

2. Eligibility and Accounts

You must be at least 18 years old, or the age of majority in your jurisdiction, and capable of entering into a binding contract to use the Service. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” in these Terms refers to both you individually and that organisation.

You are responsible for maintaining the confidentiality of your account credentials, for all activity that occurs under your account, and for keeping your account information accurate and current. You must notify us promptly at support@postlify.site of any unauthorised use of your account.

3. The Service

Postlify provides tools to schedule, publish, analyse, manage and collaborate on content distributed to social-media and chat channels, including without limitation: a calendar and scheduling engine, a media library, analytics, optional AI-assisted content generation, team and workspace management, and integrations with third-party platforms. Specific features, channels and limits depend on the plan you use and may change from time to time.

We may add, remove, modify, suspend or discontinue any feature, integration or channel at any time, including where a third-party platform changes or revokes API access. We will use commercially reasonable efforts to give notice of material changes that adversely affect paid subscribers.

4. Subscriptions, Fees and Billing

If we offer paid plans, by purchasing a subscription you authorise us (and our third-party payment processors) to charge the applicable fees to your chosen payment method on the recurring billing cycle you selected (monthly, annual or other). Subscriptions automatically renew at the end of each billing period at the then-current rate unless cancelled before renewal.

Except where required by applicable law or stated in a plan-specific offer, all fees are non-refundable, including for partially used periods. Cancelling your subscription stops future renewals; it does not entitle you to a pro-rata refund of the current period. To request a refund or ask about a charge, email support@postlify.site from the address associated with your account. Nothing in this section limits any non-waivable refund or withdrawal rights you may have under the mandatory consumer law of your country of residence.

Fees are exclusive of taxes, duties and similar government charges, all of which are your responsibility. We may use third-party payment processors, and your payment information is handled in accordance with the processor’s terms and privacy policy.

We may change pricing for new billing periods on at least 30 days’ notice by email or in-product notice. Continued use of the paid Service after a price change takes effect constitutes acceptance of the new price.

5. Free Plans, Trials and Beta Features

We may offer free plans, free trials, or features marked as “beta”, “preview” or similar. Such offerings are provided “as is”, may be subject to additional limits, and may be modified or discontinued at any time without notice. We make no warranties of any kind in respect of free or beta features.

6. Your Content

“Your Content” means any text, images, video, audio, links, metadata, schedules, prompts, configurations and other materials you upload to, generate within, or transmit through the Service. As between you and Postlify, you retain all ownership and intellectual-property rights in Your Content.

You grant Postlify a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, display, adapt and distribute Your Content solely for the purposes of operating, providing, securing and improving the Service, including transmitting Your Content to the third-party social-media platforms you have connected, and generating analytics, previews and related outputs. As far as Your Content contains personal data, we use it only to provide the Service to you and never to train AI models.

You represent and warrant that you own, or have all necessary rights, licences and permissions in, Your Content; that Your Content and its publication via the connected platforms do not infringe any third-party right; and that Your Content complies with these Terms, applicable law and the terms of every third-party platform to which it is published.

7. Acceptable Use

You agree not to use the Service to, and not to allow any third party to:

We may suspend or terminate accounts that violate this section, with or without notice, and may remove offending content. We may also be required to disclose violations to affected third-party platforms.

8. Third-Party Platforms and Integrations

The Service’s core function is to publish Your Content to third-party platforms (including, without limitation, X / Twitter, Meta Platforms (Facebook, Instagram, Threads), LinkedIn, YouTube, TikTok, Pinterest, Reddit, Bluesky, Mastodon, Discord, Slack, Telegram and others). To do so, you authenticate your accounts on those platforms and authorise Postlify to act on your behalf.

Your use of any third-party platform through the Service is also governed by that platform’s terms and privacy policy, including, by way of example:

You can revoke Postlify’s access to any connected platform at any time from your account settings or directly from that platform’s app or permissions page. Revoking access will stop future scheduled posts to that platform.

Postlify is not responsible for the availability, behaviour, policies, fees, content moderation decisions, account suspensions, rate-limit changes or removal of features of any third-party platform. Where a third-party platform changes its API, terminates its developer programme, or modifies its terms in a way that affects the Service, we may modify or discontinue the affected integration without liability.

9. AI Features

The Service may offer AI-assisted features that generate text, images, video, captions, hashtags, summaries or analytics (“AI Output”). AI Output is generated probabilistically and may be inaccurate, incomplete or unsuitable for your purpose. You are solely responsible for reviewing AI Output before publishing it, ensuring that it complies with applicable law, third-party platform rules and the rights of any persons depicted, and disclosing AI involvement where required.

To provide AI features we may transmit your prompts and selected inputs to third-party model providers. We do not authorise such providers to train their models on your inputs unless you opt in.

10. Intellectual Property of Postlify

The Service, the Site and all software, designs, text, graphics, logos, trademarks and other materials made available by Postlify (excluding Your Content and excluding components made available under their own open-source licences) are the property of Postlify or its licensors and are protected by intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose.

The Service includes open-source components, which are governed by the licences distributed with them; nothing in these Terms restricts your rights under those licences in respect of the relevant components.

11. Feedback

If you provide feedback, suggestions or ideas about the Service, you grant Postlify a perpetual, irrevocable, worldwide, royalty-free licence to use them for any purpose, without obligation or compensation to you.

12. Privacy and Data Protection

Our processing of personal data in connection with the Service is described in our Privacy Policy, which is incorporated into these Terms by reference. We process the personal data in your workspaces (your content and media, connected accounts, the data we receive from connected platforms, and the inputs and outputs of AI features) on your behalf, as your processor. A Data Processing Agreement is available on request at support@postlify.site.

13. Suspension and Termination

You may terminate your account at any time from your account settings. We may suspend or terminate your access to the Service immediately if you breach these Terms, fail to pay fees when due, use the Service in a way that exposes Postlify or any third-party platform to legal, security or reputational risk, or where required by law.

On termination your right to access the Service ends. We may delete Your Content and account data after a reasonable retention period as described in the Privacy Policy. Provisions that by their nature should survive termination (including sections on Your Content licence, intellectual property, fees already accrued, disclaimers, limitation of liability, indemnification and governing law) survive.

14. Disclaimers

To the maximum extent permitted by law, the Service and the Site are provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy and uninterrupted or error-free operation. We do not warrant that scheduled posts will always be delivered on time, that connected platforms will accept them, or that analytics returned by third-party platforms will be accurate or complete.

15. Limitation of Liability

To the maximum extent permitted by law, in no event shall Postlify, its affiliates, officers, directors, employees, agents or licensors be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity or anticipated savings, arising out of or in connection with these Terms, the Site or the Service, whether based in contract, tort (including negligence), strict liability or otherwise, even if advised of the possibility of such damages.

The aggregate liability of Postlify arising out of or in connection with these Terms, the Site or the Service shall not exceed the greater of (a) the total fees actually paid by you to Postlify for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, and (b) USD 100. This limit does not apply where the law does not allow it, including liability towards data subjects under data protection law.

16. Indemnification

You agree to indemnify, defend and hold harmless Postlify and its affiliates, officers, directors, employees, agents and licensors from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or in connection with: (a) Your Content; (b) your use of the Service; (c) your breach of these Terms; (d) your violation of any applicable law or any third-party right (including any third-party platform’s terms); or (e) any dispute between you and a third party related to content you published through the Service.

17. Newsletter and Marketing Communications

If you subscribe to our newsletter or opt in to marketing communications, you agree to receive product, promotional and educational emails from Postlify. You can unsubscribe at any time using the “unsubscribe” link in any such email. Transactional and account-related emails (for example billing receipts, security alerts and service notices) are not optional while your account is active.

18. Cookies

We use cookies and similar technologies on the Site for authentication, preferences and security, as described in our Privacy Policy. By using the Site you consent to our use of cookies in accordance with that policy and any cookie preferences you have set.

19. Changes to the Terms

We may update these Terms from time to time. If a change is material we will give reasonable advance notice by email or in-product notice. Changes are effective on the date stated at the top of the updated Terms; your continued use of the Service after that date constitutes acceptance.

20. Governing Law and Dispute Resolution

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of the jurisdiction in which the operator of Postlify is established, without regard to its conflict-of-laws principles, and the courts of that jurisdiction have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service. Nothing in this section limits any non-waivable consumer rights you may have under the mandatory law of your country of residence.

21. General

These Terms, together with the Privacy Policy, any Data Processing Agreement (where signed) and any order form or plan-specific terms you accept, constitute the entire agreement between you and Postlify in respect of the Service. If any provision is held invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign these Terms without our prior written consent; we may assign these Terms to an affiliate or in connection with a merger, acquisition or sale of assets.

22. Contact

If you have any questions about these Terms, please contact us at support@postlify.site.